Shipping & Delivery Policy

Shipping Information:

When you order on our website and reach the checkout step, the system will automatically calculate the shipping cost based on the place we gotta deliver to you.

We deliver shipments on workdays, from Saturday to Thursday.

Fridays are off, so no deliveries on that day.

Before we bring your order, one of our shipping Couriers will hit you up with a call to set up a delivery time that works for you.

Deliveries go down in the morning, from 9 am to 6 pm.

So, make sure to use your morning location as the delivery address, even if it's your job address.

It is not permissible to open the package in the presence of the delivery representative.

You can contact us at:

Customer service number: 01062711240 daily from 10 am to 10 pm.
Or on social media pages (
Facebook and Instagram) daily from 10 am to 10 pm.
Or by email: Info@kozyegypt.com daily.

"Thank you for choosing Kozy Egypt"